PostCommand

Section 1

Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of PostCommand — Security Workforce Management ("the App"), operated by Nationwide Police Services LLC ("NPS," "we," "us," or "our") and available at postcommand.app. By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree, do not download or use the App.

Section 2

App Access and Eligibility

PostCommand is available to download free of charge from the Apple App Store and Google Play. Access to the App's features requires login credentials issued by an NPS administrator or by an administrator of an organization that has subscribed to PostCommand.

• You must be 18 years of age or older to use this App
• You must be an authorized employee, contractor, or client of an organization using PostCommand
• You must receive login credentials from an authorized administrator — self-registration is not available
• You must have a compatible iOS or Android device meeting minimum system requirements

NPS reserves the right to deny, suspend, or terminate access to any user at any time, including for violation of these Terms or company policy.

Section 3

Permitted and Prohibited Use

You May Use the App To:

• Clock in and out of assigned shifts at designated locations
• Complete GPS-tracked patrol routes and checkpoint scans
• Submit incident reports, site checks, and operational documentation
• View your schedule, request time off, and manage availability
• Access training materials, certifications, and company documents
• View payroll records and employment information specific to your account

You May Not:

• Share your login credentials with any other person
• Attempt to access data or features beyond your assigned role and permissions
• Submit false, misleading, or fraudulent incident reports, timesheet entries, or other records
• Circumvent or attempt to circumvent geofencing, GPS verification, or any other verification system
• Attempt to reverse engineer, decompile, or extract source code from the App
• Use the App for any unlawful purpose or in violation of applicable law

Section 4

Accounts and Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify your administrator immediately if you suspect unauthorized access.

Account Deletion

Request deletion of your account by going to Profile → Settings → Delete Account within the App, or by contacting info@nationwidepolice.com. Employment records required by IRS, FLSA, and state labor law are retained for the legally required period (3–7 years) before permanent deletion.

Section 5

Intellectual Property

PostCommand, including its design, code, features, and branding, is owned by Nationwide Police Services LLC and protected by copyright, trademark, and other intellectual property laws. You receive a limited, non-exclusive, non-transferable license to use the App solely for its intended purpose.

• You may not copy, reproduce, distribute, or create derivative works from the App
• The NPS name, logo, and "PostCommand" are trademarks of Nationwide Police Services LLC
• Content you submit through the App remains your property but you grant NPS a license to use it for operational and compliance purposes

Section 6

Disclaimer and Limitation of Liability

THE APP IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. NPS DOES NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED OR ERROR-FREE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NPS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE APP.

Section 7

Termination

Your access to the App will be terminated automatically when your employment or contractual relationship ends, your organization terminates its subscription, you violate these Terms, or an administrator revokes your access. Upon termination, your right to use the App ceases immediately.

Section 8

Subscriptions and Payments

PostCommand is free to download. Access is provided to employees and contractors as part of their organizational relationship with NPS at no individual charge. Organizations subscribing to PostCommand as a platform pay a subscription fee based on employee count, billed through postcommand.app — not through the App Store. No in-app purchases are required or available for individual users.

Section 9

Apple App Store and Google Play Terms

Apple App Store

• These Terms are between you and NPS only — not Apple Inc. Apple is not responsible for the App or its content.
• Apple has no obligation to provide maintenance or support services for the App.
• Apple is not responsible for addressing any claims relating to the App, including product liability or intellectual property infringement claims.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce these Terms against you.
• You represent that you are not located in a country subject to a U.S. Government embargo.

Google Play

• These Terms are between you and NPS only — not Google LLC.
• Google is not responsible for the App, its content, or any claims related to the App.

Section 10

Governing Law and Contact

These Terms shall be governed by and construed in accordance with the laws of the State of Maryland. Any dispute arising under these Terms shall be subject to the jurisdiction of the courts of Maryland.

• Email: info@nationwidepolice.com
• Phone: (240) 749-1141
• Web: postcommand.app
• Address: 9920 Franklin Square Drive, Suite 110, Nottingham, MD 21236

Nationwide Police Services LLC · MD License #105-5805 · DC License SAB40000230

Section 1

Overview

Nationwide Police Services LLC ("NPS") operates PostCommand, a security workforce management application available at postcommand.app and provided to employees, supervisors, administrators, and clients. This Privacy Policy explains how we collect, use, store, and protect your information when you use PostCommand.

PostCommand is an employer-provided workforce management platform available to multiple organizations. Each organization operates its own isolated environment within the platform. Access is granted by each organization's designated administrators and is scoped exclusively to that organization's employees, sites, and data.

Section 2

Information We Collect

Account & Profile Information

• Full name, employee ID, and job title
• Email address and phone number
• Role and access level (officer, supervisor, admin, client)
• State licensing and certification information
• Emergency contact information where provided

Operational Data

Timesheet records, patrol session data, incident reports, training completion records, schedule assignments, and in-app communications.

Device & Technical Information

Device type, OS version, app version, IP address, app usage logs, and push notification tokens to maintain performance and security.

GPS Compliance Monitoring

PostCommand logs GPS compliance events during active duty shifts. When an officer's device location indicates they have left their assigned geofenced site during a clocked-in shift, this is recorded as a GPS compliance event visible to supervisors and administrators.

Financial & Payroll Data

Base hourly pay rate, employment classification, maximum weekly hours, and payroll processor identifiers (currently Paychex). Accessible only to administrators.

Sensitive Data

Date of birth, government-issued license and credential numbers, and emergency contact information. Treated as sensitive and accessible only to administrators.

Signature Data

Digital signatures captured for document acknowledgment, policy acceptance, and checklist completion. Stored as image files accessible only to administrators and supervisors.

AI-Assisted Features

PostCommand includes optional AI writing assistance for drafting incident reports. Text you enter is processed by an AI language model. We do not submit personal employee information or payroll data to AI features.

Section 3

Location Data

When Location Is Collected

Location is collected only while you are actively using the app for the functions above. PostCommand does not collect location in the background when the app is closed.

Managing Location Permissions

Go to Settings → Privacy & Security → Location Services → PostCommand on your iPhone to review or change location access at any time.

Who Can See Your Location

Real-time and historical location data is accessible only to your direct supervisor, authorized administrators, and super-administrators. Location data is never shared for advertising or marketing purposes.

Location Data Retention

GPS records are retained as part of your employment records for a minimum of three years per applicable employment and security industry regulations.

Section 4

How We Use Your Information

• Providing and maintaining PostCommand functionality
• Processing payroll and timekeeping records
• Verifying officer presence and compliance at assigned sites
• Generating incident documentation and reports
• Administering training programs and certifications
• Communicating operational updates, schedules, and alerts
• Providing clients with coverage and incident visibility for their sites
• Complying with legal and regulatory requirements
• Investigating workplace incidents or policy violations

Section 5

Information Sharing

Within Your Organization

Your information is accessible to supervisors, administrators, and super-administrators based on their role permissions. Clients can only view information related to their specific contracted sites.

Third-Party Service Providers

• Supabase — database and authentication services
• Paychex — payroll processing (timesheet exports only)
• Stripe — payment processing for organizational subscriptions
• Google — authentication and mapping services

We Do Not Sell Your Data

Nationwide Police Services LLC does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes.

Section 6

Security & Data Retention

We implement industry-standard security measures including encrypted data transmission (TLS), secure cloud storage, role-based access controls, and authentication requirements. Employee records are retained for a minimum of three years; payroll records for seven years. You may request deletion of your account data by contacting your administrator, subject to legal retention requirements.

Section 7

Your Rights & Choices

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion — go to Profile → Settings → Delete Account
• Opt out of non-essential push notifications through iOS device settings
• Review and adjust location permissions in iOS Settings → Privacy & Security → Location Services → PostCommand

To exercise any of these rights, contact your administrator or email info@nationwidepolice.com.

Section 8

Additional Terms

Children's Privacy

PostCommand is intended for adults 18 years of age or older. We do not knowingly collect information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of PostCommand after changes are posted constitutes acceptance. Material changes will be communicated through the app or by email.

Governing Law

This Privacy Policy is governed by the laws of the State of Maryland.

Section 9

App Store Data Disclosure

Required disclosure for Apple App Store and Google Play covering data collected during normal app operation for all user types.

Data Linked to Your Identity

• Contact Info: Name, email address, phone number, home address
• Location: Precise GPS — collected during active clock-in/out, patrol sessions, and geofence site check-ins only. Never used for advertising or cross-app tracking.
• Financial Info: Base hourly pay rate, employment classification, payroll processor ID
• Sensitive Info: Date of birth, credential numbers
• User Content: Incident reports, digital signatures, in-app messages, document acknowledgments
• Identifiers: Employee ID, user ID, device push notification token
• Usage Data: App activity, feature interactions, login timestamps
• Purchases: Subscription history (organizational accounts only)

Data Not Linked to Your Identity

• Diagnostics: Crash data, performance data, other diagnostic data

Data NOT Collected

PostCommand does not collect health or fitness data, browsing history, search history, contacts from your device address book, photos from your camera roll, or any biometric data.

Employee Monitoring Disclosure

PostCommand is an employer-provided platform. By using this app in connection with your employment, you acknowledge that GPS location, geofence compliance, clock-in/out times, incident reports, and patrol routes may be monitored and recorded by your employing organization for lawful workforce management purposes. This is disclosed to employees at the time of onboarding.